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_aSuccessful TQM - inside stories from european quality award winners / _cedited by Klaus J. Zink |
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| 260 |
_aEngland _bGower _c1997 |
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| 300 | _axxv, 186p | ||
| 650 | _aTQM | ||
| 700 | _aZink, Klaus J. | ||
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