000			00434nam a2200157Ia 4500
999			_c3586 _d3586
020			_a8187233176
041			_aENG
082			_a658.3 _bDAV.A
100			_aDavis, Frank W
245		0	_aApplying TQM to Customer Responsive Management / _cFrank W. Davis, Karl B. Manrodt.
260			_aNew Delhi: _bInfinity Books, _c2000.
300			_axvii;416p
650			_aTotal Quality Management
700			_aManrodt, Karl B.
942			_cBK _2ddc