000 00409nam a2200157Ia 4500
999 _c3184
_d3184
020 _a0333930800
041 _aENG
082 _a658.8
_bWOO
100 _aWoodruffe, Helen
245 0 _aServices marketing /
_cHelen Woodruffe.
260 _aNew Delhi
_bMac Millan
_c1999
300 _a307 p. ;
_c23 cm
_bill;
504 _aIncludes Bibliographical references and index
650 _aMarketing
942 _cBK
_2ddc