| 000 | 00362nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 200608s9999 xx 000 0 und d | ||
| 100 | _aRAMESH MENON MAJOR | ||
| 245 | 0 | _aCompetitive advantage through customer response management in service industry 1995-98 | |
| 260 |
_aHyderabad _bIPE _c1998 |
||
| 300 | _a64p | ||
| 650 | _a1995-98 MBA PE Batch | ||
| 942 |
_cBK _2DDC |
||
| 999 |
_c2950 _d2950 |
||