000 00317nam a2200121Ia 4500
008 200608s9999 xx 000 0 und d
100 _aRavi krishna s
245 4 _aThe customer satisfaction in the twin cities
260 _aHyderabad
_bIPE
_c1997
300 _a19P
650 _aCustomer satisfaction
942 _cBK
_2DDC
999 _c2582
_d2582