000 | 01550nam a22002057a 4500 | ||
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020 | _a9780814436738 | ||
041 | _aENG | ||
082 |
_a658.301 _bFIT |
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100 | _aFitz-enz Jac | ||
245 |
_aThe ROI of human capital : _bmeasuring the economic value of employee performance/ _cJac Fitz-enz. |
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250 | _a2nd ed. | ||
260 |
_aNew York: _bHarperCollins Leadership (AMACOM), _c2009. |
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300 |
_a xxiii, 312 pages : _bIllustrations _c24 cm. |
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504 | _aIncludes Index. | ||
505 | _aCONTENTS PREFACE TO THE SECOND EDITION PREFACE TO THE FIRST EDITION CHAPTER 1: Human Leverage CHAPTER 2: How to Measure Human Capital's Contribution to Enterprise Goals CHAPTER 3: How to Measure Human Capital's Impact on Processes CHAPTER 4: How to Measure Human Resources' Value Added CHAPTER 5: End-to-End Human Capital Value Reports CHAPTER 6: Human Capital Analytics: The Leading Edge of Measurement CHAPTER 7: Predictive Analytics: Leading Indicators and Intangible Metrics CHAPTER 8: How to Measure and Value Improvement Initiatives Results CHAPTER 9: Outsourcing: A New Operating Model? CHAPTER 10: How to Change the Game CHAPTER 11: Eleven Principles, Seven Skills, and Five Metrics INDEX | ||
520 | _aPresents a method for measuring the contributions of staff to corporate profit. Offers a blend of management expertise and quantitative measurements, showing how to gauge human costs and productivity on three levels: organizational, functional, and human capital management. | ||
650 | _aHuman capital | ||
650 | _aLabor economics | ||
942 |
_2ddc _cBK |
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999 |
_c23826 _d23826 |