000			03385nam a22001697a 4500
020			_a9789357784351
041			_aENG
082			_a332.1 _bPRA
100			_aMIsra, Tara Prasad.
245			_aGuide to bank management : _benhancing efficiency and effectiveness of bank branches / _cTara Prasad Misra
260			_aNew Delhi : _bTaxman Publications Pvt. Ltd. _c2023
300			_axvii, 459 pages; _c24cm.
505			_aUnderstand the Branch and Roles & Responsibilities of a Branch Manager o Towards New Journey as Branch Manager o Competency Framework for Branch Manager o Qualities of a Successful Branch Manager o Compilation of Best Practices for a Branch Manager o Transforming the Branch to Branch of the Future – Role of the Branch Manager Enhancing Operational Efficiency in Bank Branches o Business Growth through Service Excellence o Customer Retention and Service Recovery Strategies in Bank Branches o Strategies for Turnaround of Loss-Making Bank Branches Marketing Strategy at Bank Branches o Branch Marketing and Strategies for Business Development o Customer-Centric Sales in Bank Branch – Best Practices o Digital Marketing – A Step Forward Customer Service o Customer Grievances Redressal Mechanism in Banks Branch Management Skills o Effective Communication Skills for Branch Managers o Effective Negotiation Skills for Branch Managers o Art of Giving and Receiving Feedback o Mentoring – An Essential Skill for Branch Managers o Conflict Resolution Skills for Managers o Effective Time Management Skills for Managers Products & Procedures o Retail Lending – A Corporate Strategy for Deploying Funds o Digital Banking Services at Bank Branch o NRI Product and Services Credit Management o Concepts and Guidelines for Credit Management o Evaluation of Borrower's Creditworthiness o Key Principles of Sound Lending o Types of Borrowal Accounts o Types of Account Holders o Credit Appraisal Care at Bank Branch o Introduction to Financial Statement Analysis o Ratio Analysis o Working Capital Finance o Term Loan/Project Appraisal o Documentation and Creation of Charges o Importance of Credit Rating o Due Diligence in Takeover of Borrowal Account o Lending Strategies to Priority Sector in Bank o MSME Finance – Importance, Advantages, Issues and Challenges Ahead o Major Schemes of MSMEs o Financing Self-Help Groups (SHG)/Joint Liability Group (JLG) Credit Monitoring & Recovery o Effect of Credit Governance on Asset Quality o Tools and Techniques of Credit Monitoring o Professional Approach in Asset Management – Roles & Responsibilities of the Manager o Recovery of NPA in Bank – An Approach in Present Scenario Preventive Vigilance & Fraud Risk Management o Measures for Preventing Fraud in Banking Operations o Preventive Vigilance in Retail Loans o Cyber Security in Banks – Importance, Threats, and Challenges o RBI Framework on Cyber Security o Precaution to Avoid Frauds in the CBS Environment o Revenue Leakages – Common Causes and Control Mechanism at the Bank Branches Audit, Inspection & Compliance Measures at Branches o Types of Audits in Bank o Risk-based Internal Audit Mechanism in Bank Branches o Compliance and Closure of Inspection Reports at the Branch o Compliance Norms for Bank Branches
650			_aBanking
650			_aBank management
942			_2ddc _cBK
999			_c23443 _d23443