000			01179cam a2200169 i 4500
999			_c22190 _d22190
020			_a9789391019464
082	0	0	_a658.45 _bCAR
100	1		_aCarpenter, Alissa, _d1983-
245	1	0	_aHow to listen and how to be heard : _binclusive conversations at work / _cAlissa Carpenter.
260			_aNewburyport, MA : _bCareer Press, _c2020.
300			_ax, 245 pages ; _c23 cm
504			_aIncludes bibliographical references (pages 237-239) and index.
520			_a"Too often people avoid difficult conversations, but these discussions often need to happen to bring people together so we can all succeed. There's no denying that our workplaces are more diverse than ever. The best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. This book is about learning how to communicate with, through, and alongside what makes us different. It's about open dialogue and practical tools to get everyone onto the same page-or at least into the same room-working toward authentic communication in the workplace"--
650		0	_aCommunication in management.
650		0	_aDiversity in the workplace.
942			_2ddc _cBK