000 | 00454nam a22001577a 4500 | ||
---|---|---|---|
020 | _a9780199456758 | ||
082 |
_a658.812 _bMUL |
||
100 | _aMullick, N.H. | ||
245 |
_aCustomer relationship management / _cN.H. Mullick. |
||
260 |
_aNew Delhi ; _bOxford University Press, _c2016. |
||
300 |
_axiii, 360 pages : _c23 cm. |
||
650 | _aCustomer relations | ||
650 | _aCustomer services | ||
650 |
_aCustomer relations _xManagement |
||
942 |
_2ddc _cBK |
||
999 |
_c21902 _d21902 |