000			00554nam a2200181 4500
999			_c21284 _d21284
020			_a8178812673
041			_aENG
082			_a657 _bSUR
100			_aSuresh, K
245			_aBusiness process outsourcing: _bVol.II An Indian perspective / _cK. Suresh
250			_aFirst Ed.
260			_aHyderabad : _bIcfai Books, _c2004.
300			_aix, 179 p. : _bill; _c23 cm.
505			_aSection I: Indian Scenario, Section II: ITES and Call centers, Section III:Cases./
650			_aBusiness Management
700			_aed. by Suresh, K
942			_2ddc _cBK