000 00974nam a22002057a 4500
999 _c20023
_d20023
020 _a8175140305
041 _aENG
082 _a658.3
_bMCL
100 _aMcLaughlin, Gregory C.
245 _aTotal quality in research and development /
_cGregory C. McLaughlin,
260 _aNew Delhi :
_bVanity Books International,
_c1998.
300 _axv, 247 pages :
_billustrations ;
_c24 cm.
440 _aEncyclopaedia of Total Quality Management Series.
500 _aSt. Lucie Press total quality series.
505 _aTotal quality in R & D -- Overview of total quality -- Present R & D paradigm -- Present R & D systems -- Beginning the systematic improvement process -- Planning and diagnosing -- QFD: a tool for managing customer satisfaction -- ISO 9000 in R & D: a view to the future -- Case study: total quality at Corning's RD & E.
650 _aResearch.
650 _aTotal quality management.
650 _aResearch and Development.
942 _2ddc
_cBK