000			00433nam a2200145Ia 4500
008			200608s9999 xx 000 0 und d
020			_a81-85938-00-8
082			_a658.562 _bGIL.H
100			_aGilbert,john
245		0	_aHow to eat an elephant. a slice by slice guide to total quality management
260			_aNew Delhi _bAffiliated East West _c1992
300			_axi, 212p
650			_aTotal Quality Management
942			_cBK _2DDC
999			_c19601 _d19601