000 00327nam a2200121Ia 4500
008 200608s9999 xx 000 0 und d
100 _aJoseph, berk susan
245 0 _aTotal quality management implementing continous improvement
260 _aNew Delhi
_bExcel Books
_c1995
300 _a223p
650 _aTQM
942 _cBK
_2DDC
999 _c1885
_d1885