| 000 | 00464nam a2200157Ia 4500 | ||
|---|---|---|---|
| 999 |
_c13085 _d13085 |
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| 020 | _a0875841309 | ||
| 041 | _aENG | ||
| 082 |
_a658 _bHES |
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| 100 | _aHeskett, James L | ||
| 245 | 0 |
_aManaging in the service economy / _cJames L. Heskett |
|
| 260 |
_aBoston _bHarvard Business School _c1986 |
||
| 300 |
_aviii, 211p _bill. _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 |
_aManagement _xServices and industries |
||
| 942 |
_cBK _2ddc |
||