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Seven secrets of service strategy - the by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Prentice Hall 2000
Availability: Items available for loan: Institute of Public Enterprise, Library (1).

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How to turn customer service into customer sales/ Bernard Katz by
Material type: Text Text
Language: English
Publication details: Mumbai: Jaico Pub., 2000
Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8'12 KAT.

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Beyond the menu : a restaurant start-up guide : launching and managing a profitable restaurant / Ravi Wazir, foreword by Ad Singh, preface by Gauri Devidayal by
Material type: Text Text
Language: English
Publication details: Mumbai : Jaico Publishing House, 2024
Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 647.95068 WAZ.
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