Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Institute of Public Enterprise, Library O U Campus | 338.091724 GUP (Browse shelf(Opens below)) | Available | 012469 |
Includes bibliographical references and index
There are no comments on this title.
Log in to your account to post a comment.
-
1
Customer Relationship Management /
by Baran, Roger J. -
2
Customer Relationship Management :
by Alok, Kumar Rai -
3
The crm handbook :
by Dyché, jill. -
4
Building Quality Service :
by Van der Wagen, Lynn. -
5
Customer Satisfaction is Worthless, Customer Loyalty is Priceless :
by Gitomer, Jeffrey H. -
6
CRM at the speed of light :
by Greenberg, paul. -
7
Customer relationship management :
by Venkata Ramana, V. -
8
The CRM Project Management Handbook :
by Gentle, Michael, -
9
Customer Relationship Management :
by Roberts-Phelps, Graham. -
10
The Ultimate CRM Handbook :
-
11
Managing the Customer Experience :
by Smith, Shaun. -
12
Outrside in corporation how to build customer centric organisation for break through results /
by Bund, Bardan E. -
13
Connecting with your customers /
-
14
Customer relationship management in Indian banking industry /
-
15
Customer Relationship Management :
by Roberts-Phelps, Graham. -
16
Customer Relationship Management :
-
17
Banker-customer relationship in India /
by Heggade, O. D. -
18
Co-creating brands :
by Ind, Nicholas -
19
Customer relationship management :
by Buttle, Francis; -
20
Customer relationship management /
by Mullick, N.H. -
21
Behind the cloud :
by Benioff, Marc R., -
22
What customers crave :
by Webb, Nicholas J., -
23
Customer in the boardroom? :
by Bijapurkar, Rama -
24
Experiential marketing :
by Batat, Wided, -
25
Lean solutions :
by Womack, James P. -
26
Customer relationship management /
by Srivastava, Mallika -
27
CRM at the speed of light :
by Greenberg, Paul. -
28
Customer relationship management :
by Shainesh, G -
29
The new customer experience management :
by Yorgov, Ivaylo, -
30
The loyalty effect :
by Reichheld, Frederick F.