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1.
Integrated operations management adding value for customers / Mark D. Hanna [and] W. Rocky Newman by
Material type: Text Text
Publication details: New Delhi PHI 2002
Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.5 HAN.I, ...

2.
The customer satisfaction in the twin cities by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hyderabad IPE 1997
Availability: Items available for loan: Institute of Public Enterprise, Library (1).

3.
Customer satisfaction survey of photo copies by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hyderabad IPE 1998
Availability: Items available for loan: Institute of Public Enterprise, Library (1).

4.
Marketing management - a framework for by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Pearson 2002
Availability: Items available for loan: Institute of Public Enterprise, Library (1).

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