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	1.	No cover image available Customer relationship management : A key to Corporate Success / V Venkata Ramana, G Somayajulu by , Venkarta Ramana, V Somayajulu, G Material type: Text Publication details: New Delhi : Excel Books 2003 Availability: Items available for loan: Institute of Public Enterprise, Library (7)Call number: 658.812 VEN, ... Place hold Add to cart (remove)
	2.	No cover image available Implementation of CRM Tools at ITC, International Business Division by PRAVEEN KUMAR K Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad IPE 2002 Availability: Items available for loan: Institute of Public Enterprise, Library (1). Place hold Add to cart (remove)
	3.	No cover image available CRM Importance & relevance by RAMYA KRISHNA KUMAR Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad IPE 2002 Availability: Items available for loan: Institute of Public Enterprise, Library (1). Place hold Add to cart (remove)
	4.	No cover image available South asian management - challenges in the new millennium / edited by Dharni P Sinha by Sinha, Dharani P Material type: Text Publication details: Hyderabad AMDISA 2002 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658 SIN.S. Place hold Add to cart (remove)
	5.	No cover image available Customer relationship management essentials by Gosney john w Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi PHI 2001 Availability: Items available for loan: Institute of Public Enterprise, Library (1). Place hold Add to cart (remove)
	6.	Up close and personal customer relationship marketing @ work / Gamble R Paul by Gamble r paul Material type: Text Language: English Publication details: London: Kogan, 1999 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 GAM. Place hold Add to cart (remove)
	7.	No cover image available Why CRM Doesn't Work : How to win by letting customers manage the relationship / Frederick Newell by Newell, Frederick Material type: Text Publication details: Princeton : Kogan Page, 2004 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 NEW.C. Place hold Add to cart (remove)
	8.	No cover image available Customer relationship management -- integrating marketing strategy and information technology by Zikmund william g Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore Wiley 2004 Availability: Items available for loan: Institute of Public Enterprise, Library (1). Place hold Add to cart (remove)
	9.	No cover image available Enterprise Application Integration an Introduction edited by S Jaya Krishna by JAYA KRISHNA Material type: Text Language: English Publication details: Hyderabad : ICFAI , 2005 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 1.6424 JAY.E. Place hold Add to cart (remove)
	10.	Effective CRM concepts and applications / edited by Braj Mohan Chaturvedi by Chaturvedi, Braj Mohan Material type: Text Language: English Publication details: Hyderabad : ICFAI, 2005 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 CHA.C. Place hold Add to cart (remove)

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