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Online Public Access Catalogue

Your search returned 2 results.

1.
Services Marketing / John E G Bateson, K Douglas Hoffman

by Bateson, John E. G | Douglas Hoffman, K.

Edition: 4th ed.Material type: Text Text Language: English Publisher: Andover : Cengage Learning ©2011Availability: Items available for loan: Call number: 658.8 BAT (3).

2.
Service operations management : Improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

by Johnston, Robert, 1953- | Clark, Graham, 1949- | Shulver, Michael.

Material type: Text Text Publisher: Chennai : Pearson, 2017Online access: Click here to access online Availability: Items available for loan: Call number: 658 JOH (1).