IPE Libraray Catalogue Hyderabad

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	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, valarie a \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 6th & 4th ed.Material type: Text Language: English Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Click here to access online \| Click here to access online \| Click here to access online Availability: Items available for loan: (12). Place hold Add to cart (remove)
	2.	Service Marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Rust, Roland T \| Zahorik, Anthony J \| Keiningham, Timothy L. Material type: Text Publisher: New York : HarperCollins College Publishers, c1996Availability: Items available for loan: Call number: 658.8 RUS (1). Place hold Add to cart (remove)
	3.	No cover image available Services Management : an integrated approach / edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel. by Looy, Bart Van \| Dierdonck, Roland Van \| Gemmel, Paul. Material type: Text Language: English Publisher: London : Financial Times Pitman Publishing, 1998Availability: Items available for loan: Call number: 658.8'12 LOO.S (1). Place hold Add to cart (remove)
	4.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, christopher h \| Wirtz, Jochen \| Chatterjee, Jayanta. Edition: 6th, 7th & 8th ed.Material type: Text Language: English Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2018Online access: Click here to access online Availability: Items available for loan: (19). Place hold Add to cart (remove)
	5.	Services Marketing : text & cases / Rajendra Nargundkar. by Nargundkar, Rajendra. Edition: 3rd ed.Material type: Text Language: English Publisher: New Delhi, India : Tata McGraw Hill Education, ©2010Availability: Items available for loan: Call number: 658.8 NAR (9). Checked out (1). Place hold Add to cart (remove)
	6.	Services Marketing Management / Peter Mudie and Angela Pirrie. by Mudie, Peter \| Pirrie, Angela. Edition: 3rd ed.Material type: Text Language: English Publisher: Amsterdam : Elsevier / Butterworth-Heinemann, ©2006Availability: Items available for loan: Call number: 658.8 MUD (1). Place hold Add to cart (remove)
	7.	Services Marketing : operation, management, and strategy / Kenneth E. Clow, David L. Kurtz. by Clow, Kenneth E \| Kurtz, David L. Edition: 2nd ed.Material type: Text Language: English Publisher: Cincinnati, Ohio : Atomic Dog Pub., c2004Availability: Items available for loan: Call number: 658.8 CLO (2). Place hold Add to cart (remove)
	8.	Services Marketing / John E G Bateson, K Douglas Hoffman by Bateson, John E. G \| Douglas Hoffman, K. Edition: 4th ed.Material type: Text Language: English Publisher: Andover : Cengage Learning ©2011Availability: Items available for loan: Call number: 658.8 BAT (3). Place hold Add to cart (remove)
	9.	Services marketing : text & cases Rajendra Nargundkar. by Nargundkar, rajendra. Edition: 3rd ed.Material type: Text Language: English Publisher: New Delhi, India : Tata McGraw Hill Education, ©2010Availability: Items available for loan: Call number: 658.8 NAR (11). Place hold Add to cart (remove)
	10.	Services marketing : text and cases / Vinnie Jauhari, Kirti Dutta. by Jauhari, Vinnie \| Dutta, Kirti. Edition: 2nd ed.Material type: Text Language: English Publisher: New Delhi : Oxford University Press, 2017Availability: Items available for loan: Call number: 658.8 VIN (75). Checked out (2). Place hold Add to cart (remove)
	11.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, Christopher \| Wirtz, Jochen \| Chatterjee, Jayanta. Edition: 7th ed.Material type: Text Language: English Publisher: India : Prentice Hall, 2011Availability: Items available for loan: Call number: 658.8 LOV (39). Checked out (1). Place hold Add to cart (remove)
	12.	Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, [and] John E.G. Bateson by Hoffman, K. Douglas \| Bateson, John E. G. Edition: 5th ed.Material type: Text Publisher: Melbourne Cengage 2017Availability: Items available for loan: Call number: 658.8 HOF (1). Lists: New Arrival - August 2020. Place hold Add to cart (remove)
	13.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, and Ajay Pandit by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 7th edition.Material type: Text Publisher: Chennai McGraw Hill 2019Availability: Items available for loan: Call number: 658.8 ZEI (2). Place hold Add to cart (remove)
	14.	Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock and Jayanta Chatterjee by Wirtz, Jochen \| Lovelock, Christopher H \| Chatterjee, Jayanta. Edition: 8th edition.Material type: Text Language: English Publisher: Chennai Pearson 2018Availability: Items available for loan: Call number: 658.8 WIR (2). Place hold Add to cart (remove)
	15.	Services Marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: Seventh edition.Material type: Text Language: English Publisher: Chennai : McGraw Hill Education India Pvt. Ltd., 2019Availability: Items available for loan: Call number: 658.8 ZEI (2). Place hold Add to cart (remove)
	16.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H \| Wirtz, Jochen \| Bansal, Harvir S. Edition: 8th ed.Material type: Text Publisher: Chennai: Pearson india education services, 2018Online access: Click here to access online Availability: Items available for loan: Call number: 658.8 LOV (1). Place hold Add to cart (remove)
	17.	Services marketing : Text and cases / Rajendra Nargundkar. by Nargundhkar, Rajendra. Edition: 3rd ed.Material type: Text Publisher: New Delhi, India : Tata McGraw Hill Education, 2010Availability: Items available for loan: Call number: 658.8 NAR (1). Place hold Add to cart (remove)
	18.	Service marketing communications/ Jochen Wirtz by Wirtz, Jochen. Material type: Text Publisher: Singapore : WS Professional, 2018Availability: Items available for loan: Call number: 658.802 WIR (1). Lists: New Arrivals - March 1st to 31st 2023. Place hold Add to cart (remove)