Strategy Maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton.
Material type:
TextPublisher: Boston : Harvard Business School Press, c2004Description: xviii, 454 p. : ill. ; 24 cmISBN: 1591391342 (alk. paper)Subject(s): Strategic planning | Intangible property -- Management | Human capital | ManagementDDC classification: 658.4012 Online resources: Click here to access online | Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Books | Institute of Public Enterprise, Library S Campus | Reference | 658.4012 KAL (Browse shelf) | Available | 33977 | |
| Books | Institute of Public Enterprise, Library S Campus | Reference | 658.4012 KAL (Browse shelf) | Available | 33978 | |
| Books | Institute of Public Enterprise, Library | Available | 33979 |
Includes bibliographical references and index.
Strategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
There are no comments on this title.