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Online Public Access Catalogue

Your search returned 6 results.

1.
Service operations management : improving service delivery / Robert Johnston and Graham Clark.

by Johnston, robert, 1953- | Clark, Graham.

Edition: 2nd ed.Material type: Text Text Language: English Publisher: India ; New York : Pearson India Education Services Pvt. Ltd., 2005Availability: Items available for loan: Call number: 658.812 JOH (13).

2.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee

by Lovelock, christopher h | Wirtz, Jochen | Chatterjee, Jayanta.

Edition: 6th, 7th & 8th ed.Material type: Text Text Language: English Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2018Online access: Click here to access online Availability: Items available for loan: (19).

3.
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock and Jayanta Chatterjee

by Wirtz, Jochen | Lovelock, Christopher H | Chatterjee, Jayanta.

Edition: 8th edition.Material type: Text Text Language: English Publisher: Chennai Pearson 2018Availability: Items available for loan: Call number: 658.8 WIR (2).

4.
Service operations management : Improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

by Johnston, Robert, 1953- | Clark, Graham, 1949- | Shulver, Michael.

Material type: Text Text Publisher: Chennai : Pearson, 2017Online access: Click here to access online Availability: Items available for loan: Call number: 658 JOH (1).

5.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

by Lovelock, Christopher H | Wirtz, Jochen | Bansal, Harvir S.

Edition: 8th ed.Material type: Text Text Publisher: Chennai: Pearson india education services, 2018Online access: Click here to access online Availability: Items available for loan: Call number: 658.8 LOV (1).

6.
Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

by Johnston, Robert, 1953- | Clark, Graham, 1949- | Shulver, Michael.

Edition: Fourth edition.Material type: Text Text Publisher: India: Pearson; 2018Availability: Items available for loan: Call number: 658.812 JOH (3).