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	1.	Services Marketing / John E G Bateson, K Douglas Hoffman by Bateson, John E. G \| Douglas Hoffman, K. Edition: 4th ed.Material type: Text Language: English Publisher: Andover : Cengage Learning ©2011Availability: Items available for loan: Call number: 658.8 BAT (3). Place hold Add to cart (remove)
	2.	Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, [and] John E.G. Bateson by Hoffman, K. Douglas \| Bateson, John E. G. Edition: 5th ed.Material type: Text Publisher: Melbourne Cengage 2017Availability: Items available for loan: Call number: 658.8 HOF (1). Lists: New Arrival - August 2020. Place hold Add to cart (remove)