Why CRM Doesn't Work : How to win by letting customers manage the relationship / Frederick Newell

By: Material type: TextTextPublication details: Princeton : Kogan Page, 2004.Description: xv, 263 pSubject(s): DDC classification:
  • 658.8 NEW.C
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Item type Current library Call number Status Date due Barcode
Books Institute of Public Enterprise, Library S Campus 658.8 NEW.C (Browse shelf(Opens below)) Available 31773

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