Making Customer Service Happen : a simple and effective guide to achieving unbelievable customer satisfaction while reducing your costs Neville Lake & Kristin Hickey

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Material type: Text

TextSeries: Making it happenPublication details: Australia : Business and Professional Publishing Pvt. Ltd., 2008Description: xi, 112 p. : illustrationsISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	658.8'343 LAK.M (Browse shelf(Opens below))	Available		34640

Includes index

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