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Crm at the speed of light : essential customer strategies for the 21st century / Paul Greenberg. by
Edition: 3rd ed.
Material type: Text Text
Publication details: New York : McGraw-Hill/Osborne, c2004
Other title:
  • Customer relationship management at the speed of light
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Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 GRE, ...

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2.
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CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg. by
Edition: 4th ed.
Material type: Text Text
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: Institute of Public Enterprise, Library (4)Call number: 658.8 GRE, ...
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