Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed / Nancy J. Friedman.
Material type: TextLanguage: English Publication details: New Delhi : Viva Books Pvt. Ltd., 2004.Description: xi, 149 pagesISBN:- 817649612X
- 658.812 FRI
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Institute of Public Enterprise, Library S Campus | 658.812 FRI (Browse shelf(Opens below)) | Available | 32141 |
There are no comments on this title.
Log in to your account to post a comment.