TY - BOOK AU - Tiwana, Amrit TI - The knowledge management toolkit : : Orchestrating IT, strategy, and knowledge platforms SN - 9788131706350 U1 - 658.4038 PY - 2002/// CY - New York PB - Pearson educations KW - Knowledge management. KW - Management information system KW - Wissens management N1 - pt. I. The Rubber Meets the Road -- Ch. 1. Introduction -- Ch. 2. The Knowledge Edge -- Ch. 3. The Origins of Knowledge -- pt. II. The Road Ahead: Implementing Knowledge Management -- Ch. 4. The 10-Step Knowledge Management Road Map -- pt. IIA. The First Phase: Infrastructure Evaluation and Leverage -- Ch. 5. The Leveraged Infrastructure -- Ch. 6. Aligning Knowledge Management and Business Strategy -- pt. IIB. The Second Phase: KM System Analysis, Design, and Development -- Ch. 7. The Knowledge Management Platform -- Ch. 8. Knowledge Audit and Analysis -- Ch. 9. Designing the Knowledge Management Team -- Ch. 10. Creating the Knowledge Management System Blueprint -- Ch. 11. Developing the Knowledge Management System -- pt. IIC. The Third Phase: Deployment -- Ch. 12. Prototyping and Deployment -- Ch. 13. Leadership and Reward Structures -- pt. IID. The Final Phase and Beyond: Real Options Analysis for Performance -- Ch. 14. Real-Options Analysis for Knowledge Valuation ER -