Icfai <br/><br/>
CRM in Insurance an Introduction / 
ed. by V V GOPAL 
 - 1st ed. 
 - Hyderabad  ICFAI  2005 
 - ix, 159 p. :  illustrates,  22 cm. 
<br/><br/>Section I: Global Perspectives,<br/>Section II: Indian Perspectives. 
<br/><br/><label>ISBN: </label>81-7881-532-X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Policy holder
<br/><br/><label>Dewey Class. No.: </label>658.8  / GOP