Giving effective feedback : check in regularly, handle convversations, bring out the best.
Harvard Business Review
- Boston, Massachusetts : Harvard Business Review Press, 2014
- viii, 96 pages ; 18 cm.
- 20 minute manager series .
Includes index.
Why feedback matters What makes feedback effective? Overcoming your fear of giving feedback Choosing when to give feedback Identify the right situations Time the feedback Conducting a feedback discussion Plan the interaction Initiate the exchange Engage in dialogue Developing an action plan Specify next steps Follow up Handling difficult feedback situations Dealing with noncommunicators Managing potentially volatile encounters Giving feedback to high performers Giving corrective feedback to your boss Creating a receptive climate for feedback Make feedback a priority Give positive feedback publically Empower everyone
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results
9781625275424 (alk. paper)
Communication in personnel management. Interpersonal communication. Communication in management. Supervision of employees. Problem employees. Feedback (Psychology)