TY - BOOK AU - Friedman, Thomas L. TI - The world is flat : : A brief history of the globalized world in the twenty-first century SN - 0713998784 U1 - 330.90511 PY - 2005/// CY - London : PB - Allen Lane KW - Diffusion of innovations. KW - Information society. KW - Globalization KW - Social aspects N1 - Includes index; 1. While I was sleeping -- 2. The ten forces that flattened the world -- Flattener #1. 11/9/89 -- Flattener #2. 8/9/95 -- Flattener #3. Work flow software -- Flattener #4. Open-sourcing -- Flattener #5. Outsourcing -- Flattener #6. Offshoring -- Flattener #7. Supply-chaining -- Flattener #8. Insourcing -- Flattener #9. In-forming -- Flattener #10. The steroids -- 3. The triple convergence -- 4. The great sorting out -- 5. America and free trade -- 6. The untouchables -- 7. The quiet crisis -- 8. This is not a test -- 9. The Virgin of Guadalupe -- 10. How companies cope -- 11. The unflat world -- 12. The Dell theory of conflict prevention -- 13. 11/9 versus 9/11 N2 - "The World Is Flat is a timely and essential update on globalization, its successes and discontents, illuminated by one of our most respected journalists."--Jacket ER -