Woodall, Jack

Total quality in information systems and technology / by Jack Woodall, Deborah K. Rebuck, Frank Voehl. - New Delhi : Vanity Books International, 1998. - xviii, 298 pages : illustrations ; 24 cm. - Encyclopaedia of Total Quality Management Series. .

St. Lucie Press total quality series.

1. Harnessing the Power of Information Technology Through Total Quality: An Overview of Technology, Quality, and Information --
2. Understanding the Information Technology Organization --
3. Role of Information Technology --
4. Overview of Total Quality --
5. House of Quality --
6. Strategy Management and Quality Planning --
7. Project Teams and Methodologies --
8. "How-To" Techniques and Tools --
9. Electronic Data Interchange --
10. Horror Stories and How to Avoid Them.

8175140291


Information technology --Management.
Information resources management.
Total quality management.

658.3 / WOO