Harvard Business Press <br/><br/>
Service management : a Harvard business review reprint series / 
Harvard Business Review. 
 - New York  Harvard College  1979 
 - 124 p 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management.
<br/><br/><label>Dewey Class. No.: </label>658.91  / HAR