TY - BOOK AU - Sreelakshmi Shankar AU - Satyanarayana, S.V. TI - Emotional Labour in the service sector : a study of the hotel industry SN - 978-93-81510-75-9 U1 - 351 PY - 2017/// CY - NEW DELHI PB - READWORTHY KW - Labour Management N1 - Include Bibliography ER -