Sreelakshmi Shankar Emotional Labour in the service sector : a study of the hotel industry / Sreelakshmi Shankar [and] S.V. Satyanarayana - NEW DELHI : READWORTHY, 2017. - 193p. illustrations. Include Bibliography. ISBN: 978-93-81510-75-9 Subjects--Topical Terms: Labour Management Dewey Class. No.: 351 / SRE.E