Manjunath, Usha <br/><br/>
Total quality service in healthcare: an empirical investigation / 
Usha Manjunath 
 - Jaipur  RAWAT  2012 
 - 273p  ill;  22cm 
<br/><br/>Includes Bibliographical references and index 
<br/><br/><label>ISBN: </label>978-81-316-0469-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label> / USH