TY  - BOOK
AU  - Jaya, Krishna S
TI  - Business service management an introduction
SN  - 81-314-0136-7
U1  - 658 
PY  - 2006///
CY  - Hyderabad
PB  - ICFAI UNIV.
KW  - Business management
N1  - Includes index
ER  -