TY - BOOK AU - Evans, James R. AU - Collier, David A. TI - Operations management: An integrated goods and services approach SN - 81-315-0276-7 U1 - 658.404 PY - 2007/// CY - Australia PB - South-Western KW - Production management N2 - Provides coverage of the topics taught in a modern operations management course. Including relevant service theory and applications, this title presents manufacturing applications and theory where relevant, while placing an emphasis on the integration of the value chain. Its approach addresses OM from a cross-functional perspective ER -