TY  - BOOK
AU  - Haberer, Joann B.
AU  - Wendel Webb, Marylou 
TI  - TQM : 50 ways to make it works for you / 
SN  - 8176497258
U1  - 658.562 
PY  - 2004///
CY  - New Delhi
PB  - Viva books private limited
KW  - Total Quality Management
ER  -