TY  - BOOK
AU  - Birla, Madan
TI  - FedEx Delivers: how the world's leading shipping company keeps innovating and outperforming the competition 
SN  - 8126506563
U1  - 658.3 
PY  - 2005///
PB  - John Wiley & Sons
N1  - Innovating and outperforming the competition --
FedEx's innovation journey --
Why organizations do not innovate --
The five dimensions of an innovation and performance culture --
Engage employees in the enterprise --
Expect and help employees to continually grow --
Create a secure environment for expression and acceptance of creative ideas --
Encourage collaborative develop --
Conclusion : continuing to lead the way
ER  -