TY  - BOOK
AU  - Bund, Bardan E. 
TI  - Outrside in corporation how to build customer centric organisation for break through results / 
SN  - 0070636249 
U1  - 658.8 
PY  - 2006///
CY  - NEW DELHI
PB  - TMH
KW  - Customer relations
KW  - Management
N1  - Includes bibliographical references and index
ER  -