Le Magnus Uni.,  <br/><br/>
Customer expereince management concepts and application / 
ed. by Shyam sunder kambhammettu 
 - Hyderabad :  Le Magnus Uni., press ;  2005. 
 - ix; 209p  22 cm. 
<br/><br/>Section I: Concept,<br/>Section II: Applications. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Brand Transformation
<br/><br/><label>Dewey Class. No.: </label>658.8  / KAM