TY - BOOK AU - Le Magnus UNI AU - ed. by Khabhammettu, Shyam sunder TI - Building customer loyalty perspectives and applications SN - 81-89333--12-7 U1 - 658.8 PY - 2005/// CY - Hyderabad PB - LE Univ KW - Customer Loyalty N1 - Includes Bibliographic References related and Index; Section I: Perspectives, Section II: Applications ER -