Evans james <br/><br/>
Quality & performance excellence management , organization and strategy 

 - SIXTH  
 - NEW DELHI  CENGAGE  2012 
 - 444p 
<br/><br/><label>ISBN: </label>978-81-315-1728-4 
<br/><br/><label>Dewey Class. No.: </label>658.562  / EVA.Q