Plunkett,  Warren R. <br/><br/>
Management Meeting and exceeding customer expectation / 
Warren R. Plunkett [and] Raymond F. Attner [and] Gemmy S. Allen 
 - New Delhi  Thomson Vikas  2001 
 - xxiv; 797p 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management skills
<br/><br/><label>Dewey Class. No.: </label>658.4  / PLU.M