Graham Brown Mark <br/><br/>
Baldrige award winning quality: How to interpret the baldrige criteria for performance excellence 2001 Award criteria eleventh edition / 
Mark Graham Brown  
 -  American Society for Quality  2002 
 - xiv; 1105p 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General management
<br/><br/><label>Dewey Class. No.: </label>658  / GRA.B