TY  - BOOK
AU  - Anderson,  Kare
TI  - Resolving conflict sooner -- powerfully simple 4 step method for reaching better agreements more easily in everyday life
SN  - 8186852751
U1  - 658.4 
PY  - 2001///
CY  - Chennai
PB  - East West Books
KW  - Conflict management
ER  -