TY  - BOOK
AU  - Cole, W. E.
AU  - Mogab, J. W. 
TI  - TQM-creating a continuously improving organisation
U1  - 658.562 
PY  - 2000///
CY  - Infinity
PB  - New Delhi
KW  - TQM
N1  - Includes Bibliographical references and index
ER  -