Parasuraman, A. Marketing Research / A. Parasuraman, Dhruv Grewal, R. Krishnan. - First Indian Adaptation. - New Delhi : Biztantra , c2004. - xxi, 643 p. : ill. (some col.) ; Includes bibliographical references and indexes. ISBN: 81-7722-514-6 Subjects--Topical Terms: Marketing research. Dewey Class. No.: 658.83 / PAR.M