TY - BOOK AU - Raman, meenakshi AU - Singh, Prakash TI - Business communication SN - 978-0-19-567695-2 U1 - 658.45 PY - 2006/// CY - New Delhi PB - Oxford University Press, N1 - Nature and scope of communication -- Non-verbal communication -- Cross-cultural communication -- Technology-enabled business communication -- Business writing -- Business correspondence -- Instructions -- Business reports and proposals -- Careers and résumés -- Effective listening -- Business presentations and public speaking -- Conversations -- Interviews -- Meetings and conferences -- Group discussions and team presentations -- Team briefing -- Communication across functional areas -- Corporate communication -- Persuasive strategies in business communication -- Ethics in business communication -- Business communication aids ER -